Hello,
I reserved the Pixel 3 XL through Fido to be eligible to receive the Pixel stand form the offer:
Reserve the google Pixel 3 or Pixel 3 XL and get a Pixel Stand on us.
I pick it up on the launch day and activated it with a new 2 year plan.
Do people know how we receive those kind of Promo with Fido. I can't get the same information from anyone.
All form differents fido staff :
Somes tolds me I will receive a promo code in an email within days of the purchase.
Somes tolds me the promo code was in the box.
Others tolds the promo code is on the box.
One sure thing, I didn't get my Stand or a promo code.
Fido and Google support are no help whatsoever, they just keep putting the blame on each other saying it's not their promo.
For me, it's clearly a Fido promo since they force me to activate it with a 2 year plan to receive it. They modified the original promo form Google.
What should I do? What is your experience?
The support
