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Poor cell phone reception in Abbotsford.

byronjoh
I'm a participant level 1
I'm a participant level 1

Getting very poor reception for the last month when I am home. So poor that I am getting a revolving circle for reception when texting and on the internet which recently went from Shaw to Rogers.

1 REPLY 1

FidoMoin
Moderator
Moderator

Hello, @byronjoh.

 

Thank you for joining our Community and sharing your experience. We understand how frustrating it must be to deal with poor cell phone reception when it affects your ability to stay connected at home.

 

What device do you have? The WiFi Calling feature can help you remain connected when experiencing a poor signal indoors.

 

You can use the My Account app | Support | Network Aid to check and report the network status. If required from your Fido phone, dial *611 and book an appointment with tech support.

 

Regards,
FidoMoin