Hi @APC1 , sorry to hear that you're device is delayed for so long. I think that it would be best to call on to fido customer support to get an answer on the status of your order. You could call *611 from your device or perhaps a dm to fidosolutions on either Twitter or Facebook to make your enquiry. We don't have the ability to check accounts or anything that requires personal information. I hope you get your answer. Cheers
