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Pending upgrade

VRS
I'm a participant level 2
I'm a participant level 2

Hi, 

I did a phone upgrade on May 11 it's now may 20 that's 7 days my account says upgrade pending what happened to 2-5 days processing time?

2 REPLIES 2

VRS
I'm a participant level 2
I'm a participant level 2

I talked to them on Friday last week they said that the warehouse has full stock... and could not provide anymore information 

KAPABLE-K
MVP MVP
MVP

Hello @VRS,

 

It is possible that the device is back-ordered you can contact customer service and they can confirm.