Ordered new phone 20 days ago, still no updates.

[scamrobbers]

Ordered an upgraded phone 20 day ago.  Order still pending.  Which department do I contact?

[FidoPhilippe]

Hey @scamrobbers! We hope you're doing well. 😊

You need to contact us, and maybe find out more, via the methods found here. The device may be on backorder.