Number you are trying to reach is not assigned

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Number you are trying to reach is not assigned

My year old LG G5 phone has started having issues with the number you are trying to reach is not assigned .LTE is turned off ,VoLTE is off ,phone network settings are rest .This happens when I try and use my Fido phone in vancouver and also different phone numbers at different times in my home territory .The numbers are a dozen years old and not new .Fido tech support CANNOT fix this .

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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Number you are trying to reach is not assigned

Fido has put the phone down on me twice at technical support . The technical support that the public get through to on the menu when we call in is NOT TECHNICAL SUPPORT ,it is Fido care . What do you mean ,by saying ,"what do you mean we put the phone down on you"?  I would think THAT is self explanatory . FIDO technical support is NON EXISTENT . I have had TWO texts telling me the problem is fixed and to call back . IT is NOT fixed . Fido said they would get escalated tech support to phone me at home . THEY DID NOT. 

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Re: Number you are trying to reach is not assigned

Hey @cjjohnst! We'll be happy to take a look at that with you. Smiley

 

To that end, we've replied to your other post here.



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