cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile Data problem

Marc2222
I'm a contributor level 1
I'm a contributor level 1

Hi, I have a BYOD plan with mobile data.

 

The phone I was using is a Galaxy S7 Edge, which I dropped and broke the screen. I had no issue what so ever with the phone regarding network connection.

 

I bought a used phone

LG V30 from a thrusted source. Switch the Sim card to the new phone...

Call and text msg are working find, wifi as well, however I can't get the Mobile data to work. 

I look on the web, and tried several things, reset, factory reset, different APN setting, switching ON/OFF function... Still nothing.

 

Anyone has an idea of how to fix this issue?

 

Thank you

Marc

15 REPLIES 15