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LG G7 One SMR's

hawkbat05
I'm a participant level 2
I'm a participant level 2

I picked up the LG G7 One because it is an Android One device and marketed that it will receive monthly security updates (SMR's). Well I've had the device since the launch day (Oct 19th). I have yet to get any security updates and we're now halfway through November. And in fact, the device shipped with the September patch level so was out of date the day I got it. That I can understand since the device was likely loaded and shipped to retailers before Oct.

 

What I can't understand is how LG has posted their SMR's for Oct and Nov (https://lgsecurity.lge.com/security_updates.html) but neither of these have been made available to LG G7 One owners on Fido. Why am I not getting the security updates as promised? The carrier does have a role to play in getting the updates out (afaik).

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