Since I updated to Oreo my LG G5 no longer fast charges and also has mobile network connection issues.
I did a factory reset on my phone to see if this would fix the issue and it did not .
For the mobile network, I lose data access intermittently, even though my status icons say LTE / LTE+. I either have to restart my phone or cycle airplane mode on/off. Using the data on/off toggle does not work. This appears to only be a problem if I am on the move, if I stay at home, no issues. If I cycle airplane mode in another location and stay there no problems.
What has LG done so wrong in this update?
Has anyone been able to resolve this? My phone is near useless now .
Solved! Go to Solution.
@FidoRanya I called LG support, supposedly this Android 8.0 update messed up a lot of LG G5 models (not just the H831) and also caused other further issues for other people (+ finger print reader not working, + wifi not working, etc).
they are working to send out a patch in November or early December. I guess I'll be stuck waiting
Thanks for letting us know @assertnotnull.
When this happens, did you notice if you lose the signal on your device altogether?
Besides putting your phone in Airplane Mode, did you try any other troubleshooting steps so far and if yes, can you let us know what they are?
I have seen comments of other users in this thread who did reset their phone to factory settings without any improvement so I'm reluctant to do it and then only ending up losing local data and having to reinstall everything.
So far I have seen that I do not have this problem when I was on AT&T network
Also I don't have another SIM card
If you already tried resetting your network settings, doing a factory reset would be the next troubleshooting step. You can do a backup first to make sure you don't lose anything.
Let us know how it goes!