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International Text Messages not being sent

I'm a participant level 1
I'm a participant level 1

Hi there,


I subscribe to the $40 pre paid  Monthly plan which includes unlimited international text messages.


Why are my text messages all of sudden not being received? It was fine yesterday, today no such luck. I have not changed the formatting or anything of the phone numbers stored.


Please reply asap. It is quite a big inconvenience.


Thank you.



***Edited to add labels***


Former Moderator
Former Moderator

Hi there raia_03,


Sorry no one has answered you yet. Are you still experiencing this issue?

Hello everyone!

Although this thread is quite old, I'd like to add a little update since I came across it .


Things to Know

  • If your prepaid balance is at $0.00. You will not be able to send or receive text messages.
  • Before sending your international text message, make sure your recipient's carrier is supported. To view a list of country codes and supported international wireless carriers, click here
  • Outgoing international text messages rates may apply, depending on your monthly plan.
  • Go to the Message menu.
  • Select Text, then New message.
  • Write your message using the keypad on your phone.
  • Press OK.
  • Enter the recipient's phone number starting with the “+” symbol and the country code.
  • Press Send.

Hope this helps !