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I want cancel my fido service

Sorim
I'm a participant level 1
I'm a participant level 1
I don't need the fido service because I came back to Korea. I want to cancel the service.
 
Thanks.
1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Sorim,

 

Welcome to the community!

 

  Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be able to cancel your services. Unfortunately, I don't think there is any way to cancel services through social media. In addition, Fido does not offer customer services via email. As far as I am aware, cancellations can only be done by calling them:

 

                 You may cancel any or all of your Services and any corresponding Agreement at any time by calling us...

                             ~taken from Terms of Service; section 2e

 

  That said, if you would like to go over your options, you would need to contact customer service. I understand you are currently outside of Canada. They do have a number to call From Abroad.

 

Hope this helps 😀

 

Cheers