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I am traveling (in Serbia at this time) and have no service. I cannot get anyone from Fido to help me out.

User99
I'm a participant level 2
I'm a participant level 2

Hello,

 

I am in Serbia and have no service for almost a week. I need someone to reste my connection. I had simmilar issue year ago, and Fido was able to resolve it.
I tried all the tricks on my end, and it is not working.

1 REPLY 1

FidoYasmine
Moderator
Moderator

Hello @User99 ,

 

I can definitely understand that importance of remaining connecting while travelling abroad! I'm sorry to hear you've been having some troubles getting a proper signal on your device. Is the issue still happening? Have you tried rebooting your device? 

 

You can refer to our helpful troubleshooting document found here: Data, talk & text support - Fido

 

If that isn't of help, you can chat  with us here: Mobile - Fido

 

Kind regards,

FidoYasmine