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I am looking to have my phone screen fixed.

I'm a participant level 1
I'm a participant level 1

I am under brightstar device protection and just recently my phone screen cracked and now unable to use the phone at all, where or who do I go to for help?


Senior MVP Senior MVP
Senior MVP

Hello Baileyb,


  Welcome to the community!


  Sorry to hear the screen on your phone has sustained damage. If you have purchased device protection, you would need to start a Service Request. As far as I am aware, BrightStar is now Likewize. You should note that there might be a repair processing fee associated with the service. The amount of the fee would be determined by the MSRP of the device. 


Hope this helps 😀