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Horrible support and customer service

kous
I'm a participant level 1
I'm a participant level 1

Can't speak to any one the only support sucks     I need to change the SIM on my HOME phone but fido requires a verifcation code that they text to my HOME phone so I can;t get the text so I can change the SIM becusae of a service that they are discontinuing 

 

on top of all this they are want to charge me $75 per line for a new actiavttion as they switch me from the old network and want to charge me for new home phone devices when the original emial they sent said it was at no charge and nothing was mentioned on the call when I ordered them     

 

But since I can't talk to anyone nothign can get resloved   

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @kous 

 

I'm sorry to hear about your recent struggles with finding help with your SIM card. Did you get assistance finally for your request? If you're still looking for help, you can also reach us via live chat here