HTC Touch Pro 2

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HTC Touch Pro 2

I had this phone for a year

FIDO internet was working

Now it's not... I see no reason why

The only time it works is if I call in, to have someone reset the network

Please advise 

 

***Edited to add labels***

Accepted Solution

Re: HTC Touch Pro 2

Hello Rawr,

 

Welcome to the Fido technical community,

 

What version of operating system are you using on this device Windows mobile 6.1?

 

You will need to setup a GPRS internet connection. here are the steps

 

 

Step 1

Tap Start > Settings > Connections tab > Connections.

Step 2

Under My ISP or My Work Network, tap Add a new modem connection.

Step 3

In the Enter a name for the connection field, enter a name for the connection.

Step 4

In the Select a modem field, select Cellular Line (GPRS), and then tap Next.

Step 5

Enter the phone number or access point name provided by your wireless service provider, and then tap Next.

Step 6

Enter your user name and password, and then tap Finish.

 

APN: internet.fido.ca
user: fido
password: fido

 

hope this is helpful information.


Be sure to click likes for those who have helped you!
Click Accept as Solution for posts that have solved your issue(s).

 

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Re: HTC Touch Pro 2

@rawr

Maybe try closing your phone take off batterie ...
If it still does not work .. check if your sim is not too old!

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Re: HTC Touch Pro 2

i have has the same connectivity issues as well, using my HTC (android) phone over the past couple of months. Call and request a Network Reset. Works for me.

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Solution

Re: HTC Touch Pro 2

Hello Rawr,

 

Welcome to the Fido technical community,

 

What version of operating system are you using on this device Windows mobile 6.1?

 

You will need to setup a GPRS internet connection. here are the steps

 

 

Step 1

Tap Start > Settings > Connections tab > Connections.

Step 2

Under My ISP or My Work Network, tap Add a new modem connection.

Step 3

In the Enter a name for the connection field, enter a name for the connection.

Step 4

In the Select a modem field, select Cellular Line (GPRS), and then tap Next.

Step 5

Enter the phone number or access point name provided by your wireless service provider, and then tap Next.

Step 6

Enter your user name and password, and then tap Finish.

 

APN: internet.fido.ca
user: fido
password: fido

 

hope this is helpful information.


Be sure to click likes for those who have helped you!
Click Accept as Solution for posts that have solved your issue(s).

 



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Re: HTC Touch Pro 2

Having no internet connection with HTC Ozone unlocked. I tried to manually add gprs connection. it does not make data connection working.
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