HTC Hero - can send MMS but nobody, even me, is receiving them

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HTC Hero - can send MMS but nobody, even me, is receiving them

Hello everyone,

 

I'm hoping someone can help me. Using the APN settings I have found here and elsewhere I am successfully using my HTC Hero on Fido. The only thing I'm having problems with is MMS. I can successfully send MMS but it appears they are just going out into the mists of time.

 

Whether I've sent them to someone else or to myself (as a test) the received report just continually says "status pending".

 

Any thoughts or ideas on how to fix this?

 

Thanks.

 

 

***Edited to add labels***

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I'm a Contributor Level 1
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Re: HTC Hero - can send MMS but nobody, even me, is receiving them

I don't know if you ever solved this problem, but I had the same issue aswell.

 

I'm using an unlocked Android phone and I wasn't able to receive MMS (SMS worked fine).

 

I found a solution on some forum yesterday.  Instead of having 2 APN settings, delete the other ones, and change to 1, but with the following settings:

 

  • Name: Fido
  • APN: internet.fido.ca
  • Proxy: Not Set
  • Port: Not Set
  • Username: fido
  • Password: fido
  • Server: Not Set
  • MMSC: http://mms.fido.ca
  • MMS Proxy: 205.151.11.13
  • MMS Port: Not Set
  • MCC: 302
  • MNC: 370
  • Authentication Type: Not Set
  • APN type: internet + mms
Yesterday, when I made this change, I started to receive multimedia messages, but with the message "go to fido.ca/photos to retrieve it". This was better, but still not great. This morning, I was about to investigate the problem again, but I sent a test message first, and now it works perfectly. Picture messages are sending and receiving no problem! Not sure why it needed to bake over night, or what changed from last night to today, but it works!
The other thing I did, but don't think it would make a difference to this issue, was download Handscent from the Android Market. This fixed the timestamp issue I was having on the received messages. I know a lot of people have this issue with unlocked phones on Fido. However, picture messages are being received normally through the standard messaging app and Handscent app, so I believe it was the APN settings that fixed the problem.
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Fido Employee
Fido Employee

Re: HTC Hero - can send MMS but nobody, even me, is receiving them

Hey everyone!

 

       Although this thread is quite old, I'd like to add a little update since I came across it. For any & all unlocked devices you can access the Link below which will provide you with all the information needed on how to configure an Unlocked device no matter the manufacture.

http://www.fido.ca/web/content/phonewarranty/configure_unlocked_device_guide

 

 

Hope this helps!



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