Getting a new sim card

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Getting a new sim card

I lost my phone and can not figure out how to order a new sim card for the new phone I purchased.

 

 

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Re: Getting a new sim card


@bed wrote:

I lost my phone and can not figure out how to order a new sim card for the new phone I purchased.


Hello Bed,

 

  Welcome to the community!

 

  Sorry to hear you lost your phone Sad  Have you reported your phone as lost/stolen? You can do so online via My Account --> Mobile --> Report Lost/Stolen Phone (near bottom right of page).

 

  You should be able to order a new SIM here, by clicking Add to cart. Once you receive your new SIM, you can activate it online through My Account --> Mobile --> Update SIM Card.

 

Hope this helps Smiley

 

Cheers

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Solution

Re: Getting a new sim card


@bed wrote:

I lost my phone and can not figure out how to order a new sim card for the new phone I purchased.


Hello Bed,

 

  Welcome to the community!

 

  Sorry to hear you lost your phone Sad  Have you reported your phone as lost/stolen? You can do so online via My Account --> Mobile --> Report Lost/Stolen Phone (near bottom right of page).

 

  You should be able to order a new SIM here, by clicking Add to cart. Once you receive your new SIM, you can activate it online through My Account --> Mobile --> Update SIM Card.

 

Hope this helps Smiley

 

Cheers


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