i am wondering if Fido is supporting esim on iPhone xs. If not when it will be possible for them to support.
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Just wanted to take a moment to share some good news today
Fido customers can now activate eSIM on their iPhone Xr, Xs, Xs Max, Google Pixel 3a or Pixel 3a XL!
The activation of the eSIM on these devices must be done in a corporate Fido store. Our customer care can also activate, as long as it's for a BYOP line.
Also, keep in mind that eSIM activations are only available on no-term activations at this time.
One last thing to note is that the iPhone on which you're trying to activate the eSIM must have an Internet connection, either through WiFi or through the primary SIM. The connection is used to download the SIM profile to the eSIM.
We hope this helps!
***Update*** As of 06/06/2019 you can now activate an eSIM with an iPhone Xr, Xs, or Xs Max on a 2 year term.
***Update*** As of 10/17/2019 eSIM can be activated in any Fido Corporate store. Check out our store locator to find the nearest one.
***Update*** eSIMs are available in all retail stores except Best Buy.
Hey @brettv and all interested! Welcome to the community.
Good news, we now offer eSIMs for clients on an agreement at select stores.
Did you go to the Fido store at the Metropolis at Metrotown on 4700 Kingsway, 1163?
If you did, I suggest trying again. This policy went into effect very recently and the employee may not have been aware.
Let us know how it works out.
just finding this thread now, glad to know you guys are finally supporting esims
1) Will esims be offered for data only plans (ie. the $15, 3Gig/4Gig tablet plan)? and if so, will it still be LTE speed?
2) Will prepaid plans be eligible for switching to esim?