Esim support

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I'm a Contributor Level 1 livefaisal
I'm a Contributor Level 1

Esim support

Hi

i am wondering if Fido is supporting esim on iPhone xs. If not when it will be possible for them to support. 

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Re: Esim support

Hey Community!


Just wanted to take a moment to share some good news today Smiley

 

Fido customers can now activate eSIM on their iPhone Xr, Xs, Xs Max, Google Pixel 3a or Pixel 3a XL! 

 

The activation of the eSIM on these devices must be done in a corporate Fido store. Our customer care can also activate, as long as it's for a BYOP line. 

 

Also, keep in mind that eSIM activations are only available on no-term activations at this time. 

 

One last thing to note is that the iPhone on which you're trying to activate the eSIM must have an Internet connection, either through WiFi or through the primary SIM. The connection is used to download the SIM profile to the eSIM.

 

We hope this helps! 

 

***Update*** As of 06/06/2019 you can now activate an eSIM with an iPhone Xr, Xs, or Xs Max on a 2 year term. 

 

***Update*** As of 10/17/2019 eSIM can be activated in any Fido Corporate store. Check out our store locator to find the nearest one. 

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Moderator (inactive) FidoFaiza
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Re: Esim support

Hey @brettv and all interested! Welcome to the community. Smiley

 

Good news, we now offer eSIMs for clients on an agreement at select stores.

 

Did you go to the Fido store at the Metropolis at Metrotown on 4700 Kingsway, 1163?

 

If you did, I suggest trying again. This policy went into effect very recently and the employee may not have been aware.

 

Let us know how it works out.



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I'm a Participant Level 3 Joycey
I'm a Participant Level 3

Re: Esim support

just finding this thread now, glad to know you guys are finally supporting esims

 

Couple questions

 

1) Will esims be offered for data only plans (ie. the $15, 3Gig/4Gig tablet plan)? and if so, will it still be LTE speed?

 

2) Will prepaid plans be eligible for switching to esim?

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I'm a Participant Level 1 shivaagarwal1
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Re: Esim support

Hi,

 

Did anyone try to activate the esim on Pixel 3 / Pixel 3 XL?

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Moderator (inactive) FidoFaiza
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Re: Esim support

Hi @Joycey, we currently have no information on this but will let you know as soon as we do. Thanks Smiley



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Moderator (inactive) FidoFaiza
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Re: Esim support

Hi @shivaagarwal1

 

We currently only support the iPhone Xs, Xs Max and XR.



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I'm a Participant Level 2 Achhibbar
I'm a Participant Level 2

Re: Esim support

Can somebody tell me if e SIM cards are available in Canada or not ?

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I'm a Participant Level 1 Rajjairath
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Re: Esim support

Any update when more stores can do this. I live in Edmonton and would like to get Fido esim

 

thanks

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Re: Esim support

Hey @Acchibar! I moved your post to this thread since it concerns the eSIM and has all the info you need Smiley

@Rajjairath, we have no news on that but if anything changes we'll be sure to update everyone.

Hope this info helps!



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I'm a Participant Level 1 hd_yvr
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Re: Esim support

What's the deal with no Vancouver location??? Have to drive 30 minutes out of the city, more than 45 minutes each way from my place, just to get an esim. 

 

Absurd.

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I'm a Participant Level 1 realraghavgupta
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Re: Esim support

bring it halifax location too.

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