Confirmation details

Confirmation details

Confirmation details

krezekiel29
I'm a Participant Level 1

Confirmation details

I just ordered a Iphone 11 pro max last Feb.18.2021 but I never received any confirmation ?Just wanna make sure if it gets through I just ordered in the website?Thank you

2 REPLIES 2
KAPABLE-K
MVP

Hello @krezekiel29,

 

It is possible the device might be on back-order you can contact customer service to make sure, also, check your spam/junk mail to make sure the confirmation email does not go there.



Hey @krezekiel29

 

Welcome to the Fido Community! 

 

Have you had  a chance to check your Spam/Junk folders as recommended by KAPABLE-K?

 

If you still cannot find the confirmation email, you can reach out to us through any of the options found on our Contact Page so we can take a closer look into this and confirm the status of your order. 🙂

 

We can also send you a PM from here if you would prefer. Let us know.