Changing Phone Plan while under Fido Payment Program

Changing Phone Plan while under Fido Payment Program

Changing Phone Plan while under Fido Payment Program

I'm a Participant Level 1

Changing Phone Plan while under Fido Payment Program

Hello,

 

I currently have a 4GB, $45 Data, Talk & Text plan. I am also financing a phone under the Fido Payment Program with a monthly charge of $68.75. I received a promotion when I signed up where I get $38.75 in monthly credits towards my FPP cost, so my total monthly cost is $75 before taxes.

 

I received an offer on my dashboard for a 6GB, $40 Data, Talk & Text plan. This would be a higher amount of data, and a lower price, so I'm tempted to take it. What I can't confirm is, by switching to this plan, will I lose the $38.75 in hardware credits or will I continue to receive them?

 

Thank you.

1 REPLY 1
I'm Qualified Level 1

Hi @chiragsangani ,

 

Welcome to the Fido Community!

 

It should not remove the credits because the credit is to offset the hardware portion but, I would recommend reaching out to customer support and they can check into the plan and tell you if it will affect the promotional credit of the hardware.