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CASE STATUS

A019624
I'm a participant level 1
I'm a participant level 1

How do we get to know the status of case ID registered. No one is available online or on phone to get the update. This is regarding a case created on monthly payment program on my new phone. The Plan needs to change.

2 REPLIES 2

Rs2143
I'm a participant level 1
I'm a participant level 1

Was your case solved?

KAPABLE-K
MVP MVP
MVP

Hello @A019624,

 

Welcome to the community!

 

To find out the status you would need to contact customer support.

 

You can also contact them over social media see here for all the different methods to reach out to them.