Blocking RCS - VoLTE and lying about it

Reply
I'm a Participant Level 3 seannyl
I'm a Participant Level 3

Blocking RCS - VoLTE and lying about it

It's absolutely appalling that Fido blocks standard features of Android phones to anyone who didn't buy it from them. Then they go on to lie about it. 

 

"however devices sold from Fido are optimised to work on our network"

 

This is a 100% lie. Pretending only a "fido" pixel can possibly work is insulting. It's a pure lie, and they know it. 

 

My Google Pixel is the same as one bought from Fido. The only difference is Fido not being happy I'm a customer that brought my own phone. 

 

It's things like this which make me start looking for another carrier. 

Flag this to a Moderator
Message 1 of 6
363 Views
I'm a Participant Level 3 seannyl
I'm a Participant Level 3

Re: Blocking RCS - VoLTE and lying about it

To put this into perspective: this is like Fido blocking iMessage to anyone who didn't buy an iPhone through Apple. 

Flag this to a Moderator
Message 2 of 6
353 Views
I'm a Contributor Level 2 danthemanx
I'm a Contributor Level 2

Re: Blocking RCS - VoLTE and lying about it

I completely agree with you there's nothing worse than this practice!!

"Fido phones are optimized to work on our network" means ABSOLUTELY nothing. Nada. 

 

My unlocked CANADIAN model phone with the Fido CSC is identical to a Fido-purchased phone. IMS services won't work though and they do purposely block them.

 

However RCS works fine on my phone using Google Messages. I don't think that's part of the services they block. 

Flag this to a Moderator
Message 3 of 6
346 Views
I'm a Participant Level 3 seannyl
I'm a Participant Level 3

Re: Blocking RCS - VoLTE and lying about it

I can enable the features in Google Messages settings. 

 

But since Fido is blocking it, I can't use any of the features. 

Flag this to a Moderator
Message 4 of 6
342 Views
I'm a Participant Level 3 seannyl
I'm a Participant Level 3

Re: Blocking RCS - VoLTE and lying about it

Got it working on my phone. Had to contact support via twitter, 

 

link them to this thread: https://forums.fido.ca/t5/General-Support/RCS-and-VoLTE-are-not-active-with-Google-Pixel-3/td-p/1388...

 

Flag this to a Moderator
Message 5 of 6
333 Views
I'm a Contributor Level 3 Zxaz
I'm a Contributor Level 3

Re: Blocking RCS - VoLTE and lying about it

Seannyl do you mean that fido have registered your pixel bought from google.....you have volte/wi-fi calling working perfectly???

 

Are you serious??    It can't be......😂😂😂

Flag this to a Moderator
Message 6 of 6
211 Views