Tuesday
Good morning, please I want to know the process of pausing my monthly phone bills while am away from Canada
Tuesday
Hello Ibrahim_ajibade,
Welcome to the community!
To be honest, I'm not entirely sure of the details for the temporary suspension anymore. At one point, they did offer a temporary suspension for a reduced fee (see here). At that time, only customer service could add the temporary suspension.
That said, you might be able to add the temporary suspension via your My Account --> My Usage. From your Dashboard, the option to Manage temporary suspension is under Quick Actions.
As far as I am aware, there should be an option to Add temporary suspension (see here).
I do not know if a fee still applies, though.
Hope this helps 😀
Cheers