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As of yesterday, no longer connecting to 4G and today I realized I can't send text messages

zskaik
I'm a contributor level 1
I'm a contributor level 1

So I have a Samsung galaxy S7 and I can't connect to 4G anymore and I can't send any texts. I have been getting reminders continuously to update to Android 7.0 but I am already on 7.0, not sure if this is related. I am currently connecting to HSDPA and UMTS only. Fido agents attempted to reset the network on my device multiple times with no success. I have an official Fido software build installed. Not sure what to do at this point.

 

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