I can't get any service, im in canada near the US border...phone seems to have a hard time connection...
Wrong connection?, wrong network? only2G, WiFi? Bluetooth?
How come i can'.t make a call, recieve a sms or a call????
thanks in advance!
***Edited to add labels***
i have those options (in check list mode):
Thanks for joining our community and your patience.
Our community is dedicated to technical issues, since your question is realted to your account, I suggest that you contact our Fido Live Chat where a representative will be able to help you out.
You can reach them on fido.ca by selecting the my account section.
See you in the community.
Thanks for helping out!
Sorry to hear you are having a hard time with your phone. Are you connected to NO provider or does it say you are connected to a US provider?
It sounds like you have gone through most steps, here is what we have left:
- Try another SIM card (or your sim in another Fido device if available), this will let us know if the problem is coming from the phone or the sim card/network
- Your device may be defective
- There may be an issue at our end, calling in would allow us to escalate the issue
- You are out of the coverage area
These are the options we are left with given the information provided. I hope this helps.