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About Setup Service Fee

munkibaek
I'm a Participant Level 1
I'm a Participant Level 1

Hello.  I upgraded phone plane and bought new phone 2 weeks ago

I checked my new bill and there was $50 of the "Setup service fee"

I think I never listened about this information with customer service representative

 

Most important questions is is this a one time fee or I have to pay everymonths?

If I have to pay everymonths, are there any ways to cancel this? 

 

 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @munkibaek,

 

Welcome to the community!

 

The $50 service fee is applicable to all new activations and hardware upgrades and it's a one-time fee, it can be waived if you order on fido.ca.