I'm on a prepaid plan and also have a 30$ data add on and would like to remove the data add on and could not figure it when I called the 611 number. How do I remove the add on?
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I have moved your post this this thread as this one is related to the same subject you're inquiring about.
As you can see in this thread, this is something that can only be completed through contacting customer service. It's not something that can be removed through self-serve options, nor by texting CANCEL to 222, as this refers to removing monthly data top-ups, which are add-ons that are only offered with postpaid accounts.
You can find all the ways to get in contact with a customer service rep on our Contact us page.