changing a phone but not changing the plan

changing a phone but not changing the plan

changing a phone but not changing the plan

rajeshc
I'm a Participant Level 1

changing a phone but not changing the plan

Hi,

I have two connections in my plan with our own devices. and we both are being able to pay $10 less than what the plan is because of some discount in our contract and I believe we are in the middle of the contract. The phone I am planning to buy through Fido website is giving me the option of keeping my existing plan. I was wondeing if I will loose the $10 discount if I change my phone. Right now I am paying $35 in a $45 plan, when I am going to buy the phone online with the "keep my existing plan" it says $45 + the phone's monthly cost. It is not saying it will be $35+ the phone's monthly cost. Please advice. Thanks 

1 REPLY 1
KAPABLE-K
MVP

Hello @rajeshc,

 

Welcome to the community!

 

Depending on the discount you have they usually drop off when doing a change, the best thing to do is contact customer service and they can verify if the discount will be removed before you make the change.