cannot send texts (card 1, error 38) but only to one contact

[being_meh]

i keep getting the card 1 error 38 message when trying to send a text to one of my contacts.  i can send and receive texts to/from other contacts, just not this one.  anyone know what that means / what's going on?  thanks.

[FidoKenny]

Hello @being_meh and welcome to the Community.

This doesn't look right. Just a few questions for you to better understand what's going on:

- What phone model are you using?

- Do you have another phone that you can try your sim card in to see if you get the same result?

[being_meh]

i have a blackberry priv.  i do not have another phone to try.

(the issue is still happening today.)

[FidoAmanda]

Does rebooting your phone change anything? 

If you do not have a phone you can test your SIM card in, your best bet would be to pass by a Fido store to test your SIM card in a demo phone.