cancel line

[kumaar]

I am moved ouof of Canada. I don't want the FIDO post paid connection active. It is very hard to get customer service to cancel the line out side Canada. I have scheduled call-back 2 times but didn't get the call on the scheduled time.

Am worried if i will be charged for roaming , though am not using this number for any communications.

Reagrds,

Kumaar Kannusamy

[Original_Lucy]

Hello @kumaar , I'm sorry to hear about the challenges you've been experiencing. Here  are a few ways to contact Fido support for assistance,  I recommend reaching out to fidosolutions on Twitter to get help by direct messaging,  much easier than waiting on the phone or for a call back. If that doesn't work for you, you could also reach out through the links on the support options linked above