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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24419 Views
  • 0 replies
  • 8 likes

Resolved! TELEPHONE FIDO SHIPPING HELP

I got the tab24 and spoke to a fido representative and i ordered a cellphone through fido answers on wednesday. how long do you think it would take for the phone to come in? i live in ontario      

NANA113 by I'm a participant level 3
  • 4325 Views
  • 2 replies
  • 0 likes

Resolved! Data overage / top-up

I got a notice saying the following: Fido svc msg: You've exceeded the amount of data included in your plan by ... For your protection, data is temporarily on hold. To resume, go2 www.fido.ca/m/dc. Two things: One, that section of the website does no...

Antiname by I'm a participant level 1
  • 9455 Views
  • 12 replies
  • 0 likes

Resolved! Bogus MMS charges

The exact same thing happened to me today. I got charged bogus 17 dollars extra for photos I supposedly took. I got a record of where they said I sent the photos to and found that they were regular text messages that were this short: "will be home so...

xxlindaxx1 by I'm a participant level 2
  • 6873 Views
  • 6 replies
  • 0 likes

Resolved! invoice not detailed

how come we dont get a detailed invoice anymore with all the incoming and outgoing calls?        

catJoe by I'm a participant level 1
  • 9913 Views
  • 9 replies
  • 0 likes