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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! new phone - same plan

I purchased a new unlocked Moto g phone. Purchased a micro sim from fido, and had them switch my account to the new phone. I can sent text messages, but I am not getting them from others. They are going to my old phone, even though I have taken the o...

sllewellyn by I'm a participant level 2
  • 2256 Views
  • 3 replies
  • 0 likes

Resolved! Exchange LTE Nano Sim Card for LTE Micro Sim Card?

So I currently have a LTE Nano Sim card that I was going to use with my iPhone 5 but I did not end up using it. It is still attached to the card. My question is if I am able to exchange the Nano sim for a LTE Micro Sim. The sim has never been used be...

kaytee604 by I'm a participant level 1
  • 2073 Views
  • 1 replies
  • 0 likes

Resolved! How to access Voicemail on Nexus 4

Hi. I just received a voicemail on my Nexus 4, and I did set up my voicemail, I am just not sure how to get to it. Any help is much appreciated. Thanks!      

BookGrrl98 by I'm a participant level 1
  • 2217 Views
  • 1 replies
  • 0 likes

Exceptional customer experience

I am writing to express my appreciation to Elizebeth for her outstanding customer service. I visited Markville Fido store in Markam on Thursday night, Feb. 6, 2014 to pick up a newly upgraded phone. Elizabeth was very attentive, friendly, helpful and...

Maryfiona25 by I'm a participant level 1
  • 2055 Views
  • 1 replies
  • 1 likes

Resolved! Usage detail not working on my fido account

ive been using my phone for a few days and the usage detail still showing everything as 0, it doesnt seem to work, as well where can i get the link to put that link on my blackberrry       ***Edited to add labels***

PhoneEric by I'm a participant level 1
  • 3343 Views
  • 2 replies
  • 0 likes