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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

voicemail in usa

my husband and I have unlocked iphones and are on Fido. Everytime we leave Canada to go to USA we have trouble with our voicemail and cant believe that Fido does not have a formula to deal with this. It has been 4 days of screwing around and they sti...

chowtime9 by I'm a participant level 1
  • 2516 Views
  • 2 replies
  • 0 likes

Dian from Call Centre with great service !!

Hi i just want to share my experience with fido service this morning. Dian showed she wants to help to solve my problem, she is pleasant over the phone and very professional as well!! I cancelled my phone , but is back on with fido because of her car...

JoyCheng1 by I'm a participant level 1
  • 1584 Views
  • 1 replies
  • 4 likes

PROBLEM WITH BILL

Last month, I cancelled my $45 plan, and register $15 data plan. But the first bill for $15 data plan is $51.37.  I don't understand why. Can someone explain to me?   ***Edited to add labels***

kphan3970 by I'm a participant level 2
  • 2664 Views
  • 3 replies
  • 0 likes

Want to get a phone as well as my current tablet.

I have had the $15/mo tablet plan for a year now and want to switch my phone over from Virgin now that I'm no longer on a contract there and my phone is broken and I want to get a new one. So I went to do the Pixel XL on the large plan and it says be...