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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! New plan details?

How do I look up the details of a new plan I agreed to (effective later in August)?  The description on "My Account" page doesn't seem to be complete.  I would prefer something in writing.   Thanks

lewis by I'm a contributor level 1
  • 3970 Views
  • 7 replies
  • 0 likes

Resolved! Handset Protection

Does Fido offer anything similar to Rogers Handset Protection program?     ***Edited to add labels***

10yearfido by I'm an expert level 2
  • 3020 Views
  • 3 replies
  • 0 likes

Resolved! confused about iphone 5 plan

I have my iphone 5 reserved and I am looking to renew my contract and get the iphone 5 at the subsidized price, however every fido rep I talk to seems to tell me something else. I've spoken to online reps and reps on the phone and I still don't have ...

rozay613 by I'm a participant level 3
  • 7775 Views
  • 8 replies
  • 0 likes

Resolved! unable to access voicemailbox

i live in toronto and since about 3pm today i have been unable to access my voicemail.  when dialing the call gets disconnected and "network busy" is the message i get.  i am able to send and receive calls, it's just voicemail i'm having the problem ...

charalique by I'm helpful level 1
  • 11719 Views
  • 8 replies
  • 0 likes