OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Transaction History
When logon online I can no longer see the incoming numbers for the last couple days, will it stay on like this or there is a problem?
Resolved! Unwanted incoming texts
I know this isn't an issue just for Fido, but does anyone have any ideas how I can block an unwanted text-er? I don't want to text back, in case it's some kind of weird data-gathering thing, but I just want these texts to stop! They appear to be fr...
Resolved! Call waiting has stopped working
I have a blackberry 9800 and my call waiting has stopped working. I called fido and they told me to hit *43# and then the send button. I get a "supplementary service error:status error". Than I went to my call waiting settings and it says call wait...
Resolved! How does wifi work?
I've never had a phone that uses wifi, and I have no data in my plan so I'm a little confused. I can connect to my home wifi no problem, so if I start using my browser I won't be charged right? What about the facebook or twitter apps, can I use those...
Resolved! Service provider issues regarding sent/received SMS
I've had my Sony Ericsson for almost a year and a half now. Since about November I've noticed that I'm constantly receiving SMS/texts from my contacts anywhere from 10 minutes-4 hours later than they are originally sent. 10 minutes is not a big deal...
