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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Update device on My Account
Hello there. I just logged in to my account again after so many years and I noticed that my "device phone" is still the old Sony Ericsson Z310a. I did not see anything there to change my device to my latest smartphone. Can anybody let me kno...
Resolved! Videocalling
I have video calling long distance in my plan but don't know how much is included as it doesn't say. While calling says unlimited. How much do I have?
Account on hold, yet still being charged
As per the title.
Temporary suspension
I asked temporary suspension from 12th March to 12th May But I can track my data on the fido app. I am worried if I have another bill that I don't need.
Resolved! Not able to see my usage
My data plan was changed last month from 3 GB to 5 GB. Now I am not able to see my usage if I over use my data How I gonna know that. So please send my plan usage I will not pay any extra charges .
