OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Setting up voicemail
Getting a message cannot connect to voicemail ***Edited to add labels***
Resolved! emails and relaying
I have 2 email accounts , one hotmail and one outlook express. When I try to respond to or forward my emails sometimes it won 't do it and puts up a message "cannot relay" is roughly what the message is. I get this more often now to the point where I...
Resolved! Fido Voice Travel Pack Long Distance Call?
Let's say I purchase the $25 US Voice Travel Pack for 40 minutes. Would there be Long Distance call charges if I call Canada or Asia? Is the 40 minutes only for local calls at the destination? It shows "make/receive calls from the U.S. ( includes P...
Resolved! How to find my nymber in line?
Hi I ordered the iphone 5 by calling fido 10 days ago. keep getting emails saying my phone is on back order. When I sign in with my account I cant see what is my nymber in line. i wonder if there is a way to do that. ***Edited to add labels***
Resolved! New to Fido - Problem with Texts
This friday I got my first phone, the iPhone 4s with fido, which I have only heard good things about. However, over this weekend and today, I have been so frustrated because so many texts of mine are being lost. Some people don't receive my tests whi...
