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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cancel the Data top up adds on
I would like to change my old monthly plan to a new one; however, when I am checking out, I notice that there is no way I can cancel my Data Top Up Add ons. Every time I press the Edit button beside the Data Add ons, it backs to the previous page ...
Resolved! Is it possible to combine the 5 hours data in a day
Hello since there is free 5 hours a paying cycle, why not let customer combines or use up 2,3,4 or 5 hours a day ? Sometimes Fido internet is down for hours and I have to work from home, I need to work at least for a good two or three hours at time....
Resolved! Contract
I’m looking to go on a two year contract I do have a plan with you guys I would like to get a iPhone 8 Plus
Resolved! pay fido bill with prepaid voucher
i have 100$ voucher & i wanted to know if i can pay my fido bill with it i dont have a prepaid phone
Resolved! update family members phone plan
Hi: I know this is a complicated question but I have an account with 2 devices and have the fido app. I recently bought my husband an unlocked phone and started him with a monthly prepaid plan,( which should be updated as he has used a lot of his lim...
