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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

Worset company

So for the last week I have been trying to add 2 lines to my account. One minute I m told yea you are approved to add the 2 lines the next minute I m not approved to add this 2 lines. I have 3 different reps say we will called you back on this date a...

Britt2529 by I'm a participant level 2
  • 2295 Views
  • 4 replies
  • 0 likes

Data confusion

On April 1 I changed my plan to 10 gb medium.  The problem the data was added to the data counter, making it difficult to track.  On April 6 I got a 2 gb data top up, as a result of reaching 90% of my usage.  Currently my data total is 16 gb, far ok ...

JT17 by I'm a contributor level 1
  • 1928 Views
  • 3 replies
  • 0 likes

Resolved! unable to receive messages from iphone users

today i upgraded my phone from iphone SE to samsung S8.I'm having an issue on receiving text messages coming from iphone users but i can send and they can receive my text messages coming from me.What will I do to fix it?   ***Edited title for clarity...

grace11 by I'm a participant level 1
  • 1673 Views
  • 1 replies
  • 0 likes