General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

Error in Account Change Confirmation for $60/mo for 10GB Promo

I am very disappointed in Fido because my plan was not honored. The extra 5GB was removed with no consideration to prior contact. I was told it was a mistake on their part and that my plan will be adjusted to reflect the new change. I have been with ...

HUDA3 by I'm a participant level 1
  • 1383 Views
  • 1 replies
  • 0 likes

voicemail cannot acccess options

Hello, as the title says I am unable to access any further voicemail options after entering my access code.This is how it goes:I hold 1 and am prompted for my access code.I enter my access code and hear the automated "You've reached"  and then my nam...

eleuin by I'm a participant level 1
  • 2475 Views
  • 1 replies
  • 0 likes

Worset company

So for the last week I have been trying to add 2 lines to my account. One minute I m told yea you are approved to add the 2 lines the next minute I m not approved to add this 2 lines. I have 3 different reps say we will called you back on this date a...

Britt2529 by I'm a participant level 2
  • 2295 Views
  • 4 replies
  • 0 likes