OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Could not use Ringtone after making purchase ... Did I do anything wrong ?
Hi Hi ... I just downloaded and purchased a ringtone from my phone and successfully charged $3.50 on my balance. I tried using the downloaded ringtone and realized it was locked. When I tried to Play the song it says: "May no longer be used"...
Resolved! Long Pause Before Call is Connected
Recently, when I call someone with my iPhone it takes a full 10 seconds from when I tap their name in contacts to when it starts ringing. It used to only take 1-2 seconds to start ringing, what has happened recently?
Resolved! Alertes MSN ???
im wondering whats alertes MSN?? o.o i never use my phone to chat. i got my computer for it. So plz tell me what it is so i can just stop using it or call to take it off. Thank you ***Edited to add labels***
Resolved! Texting someone who is roaming?
I have a friend who is travelling in Europe right now, and I was wondering if it would charge me to text him? He said he was getting a roaming plan, if that makes a difference. Thanks in advance
Resolved! Roaming
HELLO!!! I AM NEW WITH FIDO.... JUST ONE QUESTION: MY LOCAL IS MISSISSAUGA AND I AM IN HAMILTON SO THIS IS LOCAL OR LONG DISTANCE?
