General Support
Our place for general support posts about Fido.
Showing results for 
Search instead for 
Did you mean: 


How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Texts won't send??

I have a friend with Telus who is the ONLY person I have issues sending a text to. I have a Motorolla HD Razer.   Please assist!!     ***Edited to add labels***

Resolved! Do I need to pay?

I paid the due amount. But now it shows that available credit is $251.32, credit limit is $200, and current balance is $-51.32.What does this mean? Do I need to pay again?   ***Edited to add labels***

519774 by I'm a Participant Level 1
  • 2 replies

Resolved! picture & video messaging add on in mb?

got a iphone on prepaid and on the site it says 5$ a month for 100 messages but cant add it on, the rep didnt mention this when i got it hooked up is it even available in this province      ***Edited to add labels***

blockdupp by I'm a Participant Level 3
  • 4 replies

Resolved! Pictures will not send via TEXT

Hi guys!I have a pay-as-you-go plan with a data plan added on. I have plenty of data left to send texts and pictures. But since I re-upped my plan, I can no longer send pictures to ANYONE. I always get a message failed after the sending bar goes half...

Resolved! Switching plans from Blackberry to Android

Right now I have a Blackberry Bold 9000 something phone, and am looking at buying an unlocked Nexus 4 from google. Right now I have a $25 unlimited texting plan along with a $15 Blackberry Social Networking addon, which is somehow adding up to $50+ /...

Owen5 by I'm a Participant Level 1
  • 2 replies