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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23577 Views
  • 0 replies
  • 8 likes

Resolved! Payment through Libo Credit Union

Fido states that when setting up payment through your bank, select payee "Fido Solutions Inc." Libro only lists the old name "Fido Microcell Solutions Inc." Is this the same and will it be successful for payments?

Willieboy by I'm a participant level 1
  • 1458 Views
  • 1 replies
  • 0 likes

Ordered phone on Back Order?

Hi,   I ordered a new Samsung A8 over the weekend, and I have recieved confirmations of my plan being changed, and the Hardware Order Update PDF provided me with "Back Order Details", which I find absolutely confusing.   Does this mean the model of p...

RedMageX by I'm a participant level 2
  • 2581 Views
  • 3 replies
  • 0 likes

Phone number change online

Hi!I have a question about changing the phone number.Actually, I've moved from Vancouver to Toronto.I want to change my phone number for the local area.I tried many times to change my phone number via Fido onlinethen every time I press the confirm bu...

jkd7387 by I'm a participant level 3
  • 2128 Views
  • 4 replies
  • 0 likes