Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I can't pay using this **bleep** website - again
40% of the time I try to pay a bill online it doesn't work. I've never seen such an unresponsive website before. Please fix this garbage website, it's been going on for years. It's so frustrating, I'd rather pay your competitors more money just to ha...
One-Time Fee for Hardware Upgrade
I recently upgraded 2 phones on my account when I went in the store the one selling the phone told me to call in because I had a small balance left on my old phones and a upgrade fee and usually for being a customer for over 5 years they can wave the...
Talk Is N/A
Hi there! I saw a post here regarding data showing as N/A, however my issue is with talk showing as N/A. I'm not sure if it's the same answer even if it's talk instead of data. Either way... Long story short. I got a new phone, signed up with Fid...
Fido data scam scheme
Good eveningWhen we started with FIDO for two phones (647517XXXX and 647523XXX), I was told that there was a promotion and we would get an extra 2GB data for each phone at no extra cost with the package. However in the five bills we have received so...
