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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to add more data to my plan
Hi can i add more data on my plan mobile because I don't wan go overcharged. Thanks
Random data drops
In the past week, my phone would drop data connection, even though it says it has 4G or LTE connection. This has never happened before. Now it happens several times a day. I would be driving with Android Auto on and suddenly lose traffic update. O...
Resolved! Porting Fido number to new Fido Account
Hi there, My current fido number is a line under my parents accounts. I would like to create my own fido account and link my credit card and transfer my Fido number over to that account? Can I do this on the phone or would i need to go in-store an...
Resolved! Enable to consult Fido account on Mozilla Firefow
Hello! I wanted to ask if it will be possible in a near future to make the Fido Website compatible with Mozilla Firefox, because it's really annoying to have other browsers.We can't see our bills or consult our consumption. Do you know if Fido is pla...
Resolved! Fido Protection plan: What phone will I get?
Hello I have Fido protection plan where it covers stolen and lost phone through bright star. I lost my iPhone 6s Plus 64GB in bus and I don’t think it would be found. So if I go through the device protection I know I will get the same phone fo...
