General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Changing from a Grandfathered Plan

I currently have the *$25 Unlimited After Work plan* with the *$30 6GB Data Access* and the *$11 Value Pack*. There is about one month left of my current Tab36 agreement.   I want to: 1) Get rid of the *$11 Value Pack*, 2) Change the *$25 Unlimited A...

sixt by I'm a Participant Level 1
  • 1648 Views
  • 1 replies
  • 0 likes

Resolved! IPhone plans

Can you go down on a smart plan? I have the 75$ one, so can i go down to the 40$ one? or no      

ashleymlny by I'm a Participant Level 1
  • 1859 Views
  • 1 replies
  • 0 likes

Loyal Fido Customer iPhone 6 or 6+

So out of all those who received text messages about a special plan, who has called and what was your offer? Did you accept or reject it? Did you manage to get a better offer?      ***Edited to add labels***

Resolved! Roaming in USA - text doesn't work & battery depletes quickly?

Hi i'm boardin in 10 minutes... why does my text in uSA not work? And the battery on my iphone5 depletes so quickly! I've tried resetting network settings & rebooting my phone. The 1st text after this seems to send out ok... then every text after tha...

mhui by I'm a Participant Level 1
  • 1761 Views
  • 1 replies
  • 0 likes

Bill says Toronto when I'm in Hamilton

Hi all. I have an iPhone 4 that I picked up in February 2011 from Fido. I've received some long distance charges here and there for the past several months and when I finally cracked open the invoice and had a proper look, it's telling me that the ma...

Mowicz by I'm a Participant Level 1
  • 1346 Views
  • 1 replies
  • 0 likes