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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

HELP needed with Plan details

Hello, I have just bought my fido sim card. its like $55/ month with an unlimited call, text etc. but when I check it online in fido account, it shows "WEEKDAYS" unlimited. Does that mean I will be charged on weekends? like extra $ on calls made and ...

Dhananjay by I'm a participant level 1
  • 1499 Views
  • 2 replies
  • 0 likes

Resolved! how to change to unlimited call plan

Hello,  My phone plan right now is 500 minutes in canada. Recently, I need more call every day, so, how can I change to unlimited call service? Thank you. Julia 

julia8 by I'm a participant level 1
  • 1234 Views
  • 1 replies
  • 0 likes

Reactivate Temporary Suspension

Hi,can someone please help me reactivate my account to to my current plan?tomorrow is Labor Day and I am afraid that stores near my home will be closed. Thank you very much

De9 by I'm a participant level 1
  • 1004 Views
  • 1 replies
  • 0 likes

payment

I want to pay from bank app, via “ pay a bill”What is the payee? I searched and found “ Fido solution “.

lindalee23 by I'm a participant level 1
  • 959 Views
  • 1 replies
  • 0 likes