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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

DBELL not working on FIDO data plan

Hello,i got the DBell HD LIVE door bell camera system installed. It works totally fine on my IPHONE 6 as long as i am on WIFI. But when i get out of reach and on the FIDO data plan it does not work any more. It tries to connect but unsuccessfully tim...

Walter2018 by I'm a participant level 2
  • 1598 Views
  • 4 replies
  • 0 likes

How Fido Lost my number

I hope you will not delete my message to cover your wrongdoing. I will make sure no personal info is revealed. I just hope your company can be more responsible. If this message does not violate Forum Rules, make sure you won't delete it.  Around  Jan...

Disappointment

Yet another call, in a long line of calls, where I hang up having gained nothing and continue being frustrated. I signed up with FIDO in 2011 and have been with them ever since - I even have their internet but now I am seriously considering taking my...

Chrisupra by I'm a participant level 2
  • 4401 Views
  • 7 replies
  • 0 likes

Resolved! Can't add IPhone Value Pack Online

I was trying to add a value pack tonight online. But it didnt let me do it the fido.ca page kept giving me a pop up saying new fido customer choose plan or if already a fido customer log in. whereas i was already logged in and even when i clicked on ...

Upgraded to a fido pulse

Hi, today, I just upgrade to Fido pulse small but I want my data back and I don’t want the 5g that will consume within 5 hours.... can I return to my previous plan.... it’s more convenient for me...

Julielugo by I'm a participant level 1
  • 814 Views
  • 1 replies
  • 0 likes