General Support
Our place for general support posts about Fido.
Showing results for 
Search instead for 
Did you mean: 


How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


prepaid plan did not take affext

i just got fido prepaid yestarday. i switched from bell and brought my own phone. i selected the $49 canada wide plan and had my number ported over. as per the fido rep who i spoke to over the phone i did not put the $50 onto my account until my numb...

Plan has no data, yet still getting notifications from Skype

My plan only contains unlimited outgoing and incoming texts, with 100 minutes airtime. It's a prepaid plan, so this is unusual. Am I being charged? My wifi is off, so I'm expecting no data use what so ever     ***Edited to add labels***

x1o by I'm a Participant Level 2
  • 1 replies

Resolved! Default Voice Signature - Voicemail

I want my standard greeting message to be the pre-recorded one that Fido already has. I don't want to record my own voice greeting. How do I do that? I couldn't find an option for that when I was on the voice mail system =S. Can someone help me out? ...