OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
prepaid plan did not take affext
i just got fido prepaid yestarday. i switched from bell and brought my own phone. i selected the $49 canada wide plan and had my number ported over. as per the fido rep who i spoke to over the phone i did not put the $50 onto my account until my numb...
Plan has no data, yet still getting notifications from Skype
My plan only contains unlimited outgoing and incoming texts, with 100 minutes airtime. It's a prepaid plan, so this is unusual. Am I being charged? My wifi is off, so I'm expecting no data use what so ever ***Edited to add labels***
Resolved! Why am I still able to text/call when I turned off my data network
I went abroad and turned off my roaming and cellular data on my Iphone I just wanted to make sure Im not going to get chaged now and why it still lets me call/text? Thank you ***Edited to add labels**
Resolved! does anyone know where i can swap my sim card to a new micro sim card for iphone 4?
just bought new iphone 4, customer service is closed and i need to activate my new micro sim card and the old version doesnt work on this phone. does anyone know where i can do this online once ive logged in ***Edited to add labels***
Resolved! Default Voice Signature - Voicemail
I want my standard greeting message to be the pre-recorded one that Fido already has. I don't want to record my own voice greeting. How do I do that? I couldn't find an option for that when I was on the voice mail system =S. Can someone help me out? ...
