Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone inactive after changing number
Changed my phone number, received the text confirming my new number.But now, I can't make any phone calls or send/receive texts.When signing into my account online, my previous balance has now been wiped, and my active plan is just listed as not avai...
Resolved! How to separate internet and mobile accounts
I have since moved out of my last property but the modem of the internet is still there, and is still under my name. I would like to keep my mobile account under my name and be able to access it, but I would also like to separate the accounts so I ca...
Incorrect line updated
Contacted Fido for a phone and plan upgrade but the clerk made the change on the incorrect phone line since I have 4 lines under the same account. The correct phone number was provided when I first made contact with the Fido clerk via chat support. W...
Resolved! Account / billing question
I have 3 plans.. 1 voice/txt/data, 1 voice/txt and 1 data only (opened in the order written). Do I have a main billing number that all charges will be listed under or 3 separate invoices? If I have a main billing number, how can I tell which one it i...
Overseas call ads on
Hi there, Is there anyone help me to know how to add overseas call ads on? I am sorry, i am not getting it. Thanks for help.
