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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cannot register to online billing
It won’t switch me to online billing. I have tried to do it online but it easier not let me. Can you please switch it for me? thanks. pierre
Resolved! Wrong name on my outgoing caller ID
When I call people that don't have my contact on their phone, my name is displayed as Julian instead of my real name but Yemi. I have had this line for about a year and tried to call Fido on three occasions to solve this. The last CS agent I spoke wi...
Resolved! $100 prepaid yearly voucher
My $100 yearly prepaid expires soon. I still have $70 left on it. If I purchase the $10 prepaid voucher that expires in 30 days, will my unused $ carry over? OR will it only carry over if I purchase another $100 yearly voucher?
Worst service from fido and bright star insurance
Absolute from both companies. Incompetence at its finest. Fido constantly passes the buck and Brightstar are so difficult to get a hold of, if at all. I’ve been trying to get the back plate on my iPhone 8+ fixed since August 2018. It’s January 2019...
Fido store issue
what would you guys do in my shoes?On December 26th, I went to a Fido store and I was looking to get an iPhone X ( 256 GB ), i was told that none were available, that they were sold out and discontinued. So i resort to spending more than i intended t...
