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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! view usage not showing message usage for 56/57 plan customers

since i switched to this plan, i am not able to track my message usage anymore when i click open section, all i see is "there's no usage occurred since the beginning of billing cycle"   if my plan is unlimited, shouldn't it say unlimited instead of n...

Jaliy82 by I'm a Contributor Level 1
  • 1416 Views
  • 1 replies
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Waiting forever for Motorola Razr HD

I I ordered my phone on November 29, and I'm still waiting. I call customer service and they  just told me that  this phone is on backorder NO date .. nothing !!!! to whom I need to talk ??????     ***Edited to add labels***

drariel by I'm a Participant Level 1
  • 1737 Views
  • 3 replies
  • 0 likes

Resolved! data cancellation for blackberry curve 9300

hi im new to fido forum, so can someone please help me that'd be great! :] how to cancel data plan from fido because i accidently clicked the data plan  and i dont know how to cancel it??? on blackberry curve 9300     ***Edited to add labels***

Avinash2258 by I'm a Participant Level 2
  • 3211 Views
  • 3 replies
  • 0 likes

Resolved! Prepaid Talk & Text for 10¢ Plan

I'm trying to understand how it works: Since the plan is $10 a month (+0.75 9-1-1 fee), I need to refill at least $10.75 that month and  every text and minute is deducted from that balance? At the end of the month, if I don't use any of the services ...

Moocakes by I'm a Participant Level 3
  • 2085 Views
  • 1 replies
  • 0 likes